Refund policy

RETURN POLICY

We have 30 days safe Return Policy with free return pickup by our courier partner from your location for India for any manufacturing defect or if you don't like the product quality or any damage during transportation.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging for safe return to the company.

To complete your return,

  1. We require your Order Id to be shared.
  2. No need to share any image if product quality is not liked.
  3. But if there is any damage/defect in the product then you need to share 2-3 images and a small video depicting any damage/defect in the product on Customer Care WhatsApp number +91 7889133065 for company records.

Your part is done, company will arrange return pickup from your location, free of cost. Just sit and relax, rest all will be handled by company to give hassle free return experience.

REFUND POLICY

Once your return is received back and inspected, we will send you an email/SMS/Whatsapp to notify you that we have received your returned item and then Your Refund will be processed, and a credit will automatically be applied to your original method of payment or Paytm or Google Pay, within a 2 working days from the date of product received.

Please reach us at +91-7889133065 for any Return or Refund issue or contact us at sales@enterro.in. We will be happy to help you.

Shipping
To return your product, you should mail your product to:

Enterro Lucid Traders LLP, 65 KISHAN KOT, Opp. ISLAMABAD, P.O. KHALSA COLLEGE, Near Manohar Dairy, 143002 AMRITSAR PB, India

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